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Please check your email program and Internet Service Provider’s spam blocker (i.e. junk email) rules for any settings that
might prevent the delivery of response emails!
HART staff use their own email accounts to respond to emails, so if your options are set to "Safe Lists Only",
their reply might be blocked. It might have ended up in your Junk Mail folder - please check there! For assistance, please email Kim or contact
the HART office by phone (703-691-HART).
The Subject Line of most of our emails will be similar to: "HART Web - Fido", "HART Dog Application
for Fido" or "HART Cat Application for Felix from John Smith". Please review any rules you have set
up which block email based on the subject line.
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